Due to the COVID-19 pandemic, shipping is delayed significantly.
Shirts are produced on demand and shipped from the U.S. Expect up to 3 weeks for production, followed by 6 weeks for shipping. Additional delays may arise due to the pandemic.
Australian orders will have their shirts printed in Australia. Production takes 1-2 weeks, and shipping takes an additional 1-2 weeks.
All other items ship from Australia. Expect shipping times of 3-7 weeks internationally, and 1-3 weeks within Australia.
Shipping out of Australia depends on outgoing flights. With countries in lockdown, there are fewer flights leaving, meaning less packages are sent out. Additionally, customs is slower, and local post offices are often overwhelmed.
Contact us after these timeframe if your items have still not arrived.
Customs fees are determined by your local government. Customs fees and importing fees are the responsibility of the buyer. We do not refund for parcels returned by customs due to unpaid customs fees.
Our enamel pin shop has 2 quality grades available: Firsts and seconds. Firsts are not collector grade pins, we do not sell those.
Firsts may have minor flaws, such as small scratches in the enamel or plating. These are unavoidable during the manufacturing process, and and not visible unless examined closely.
Seconds are imperfect, but cheap, enamel pins. They can include flaws such as tarnished metal, small chips, uneven colouring, etc. All sales for seconds are final, and seconds do not come on backing cards.
All photos on our site are either First grade or Collector grade pins.